A dedicated project manager. Closely teamed with your designer, the project manager will let you know exactly what will be happening every day. You can expect regularly scheduled meetings and inspections to check on critical details so there are no surprises.
Minimal impact to your home. We go to great lengths to ensure maximum dust protection and minimal disruption to your living space. Your life can go on almost normally during your renovation. You have a lot on your mind, and we understand your life cannot come to a standstill during the work that is being done on your home. We respect your need to have a healthy, quality living space even while the project site work is in progress.
Your project will be completed on time and on budget. We can accomplish this because we build your project on paper first. You will see all the details you select on your project’s detailed budget. We keep you informed at every step of the way, so you will know you are on time and on budget.
Our design build contractors will respect you and your home. The workers we use have been with us for years—most more than a decade. We communicate clearly what is being done, when, and why. We always welcome your questions, and we will take the time to be sure you feel comfortable with both our work and our friendly employees. They understand the importance we place on keeping your home safe and secure while work is in progress, and on talking out any concerns you may have before the construction work begins.
Total satisfaction with an end result that matches your vision! We use a 301-point Project Inspection Checklist during the project. Your Project Manager does a final walk-through with you of the entire completed renovation. After the project, we use a Report Card rating system to let you evaluate our performance and give us your feedback on each aspect of the planning, design, and site work performed. But that isn’t all … we also provide six-month and one-year follow-ups to ensure your total satisfaction with the project and to address any issues that may arise.
Daily job site clean-up. All phases of clean-up are done to your satisfaction. From house cleaning service to lawn restoration, your home will be in move-in condition when your project is complete. During the course of your project, the work area is made broom-clean before we leave the site each day. We use protection for your floors, air filtration systems, and HEPA air cleaners during the construction process to keep dust and dirt to a minimum.